Case Study - Financial Services Security & Cyber Risk Management
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- Client
- Banking, Inc.
- Year
- Service
- SecDevOps & Assessment Framework
Overview
The technology organization encountered numerous challenges in its cybersecurity risk management program. While critical activities such as end-of-day processes, backup and restore functions, and scheduled server reboots for certain critical servers were documented on paper for regulatory compliance, most procedures existed primarily within the knowledge of individual employees. Change control was lacking, and frequent disruptions were accepted as the norm, with unplanned downtime affecting banking services for several hours each month. Often, this downtime resulted from issues like failed system upgrades or security configuration changes made by security administrators without proper impact assessments. In the competitive market, smaller banks were outperforming Bank and were considered more trustworthy. The CEO initiated a process that led to the appointment of a highly experienced Chief Information Officer (CIO).
What we did
- Cyber Risk Assessment
- SecDev Ops
- Malware
- NIST CSF
The team at NOMXON went above and beyond during the onboarding of our organization's cyber risk program into the NOXMON platform. The NOXMON team focused on processes, and controls. Several interviews and process review sessions then followed from Plan and Organize (PO) all the way to Monitor and Evaluate (ME), although not necessarily in order as sessions were based on available resources. The NOXMON Platform is impressive and easy to use.
- Churn rate
- 20%
- Uninstalls
- 5x
- App store rating
- 2.3
- Pending lawsuits
- 8